Southwest Airlines disruption leaves customers stranded, call centers swamped
Written by Black Hot Fire Network on December 27, 2022
(CNN) — Last week's winter weather travel mess is lingering like a vicious hangover into this week -- and the headaches are migraine-proportioned for Southwest Airlines, its CEO Bob Jordan, airline employees and most of all its frustrated passengers on Monday.
Some 3,800 flights within, into or out of the US had already been canceled by 7 p.m. ET Monday, according to flight tracking website FlightAware, while more than 7,100 flights had been delayed.
But Southwest accounts for a . . .
