Frontier Airlines had the highest passenger complaint rate of any U.S. carrier in 2022
Written by Black Hot Fire Network on April 26, 2023
Frontier Airlines saw the highest rate of passenger complaints in 2022 among U.S. carriers, a year that became one of the most disruptive for flyers on record.
The Denver-based company registered more than 20 complaints for every 100,000 passengers who boarded its aircraft, according to data from the Bureau of Transportation Statistics published earlier this month. That compares with a national average of about six passenger complaints per . . .